FX Broker bullsh*t

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Here was my question...

Thank you very much for the adjustment. I appreciate the quality of [your] customer service...

Quote from your email: "Please be aware that stop orders will typically execute at the price designated or worst."

Yes I have noticed this... on every single trade that hits a stop actually. Also noticed that it never occurs in my favor... If it is indeed an 'execution issue' then why are my limits never affected? I experience slippage on every single stop that is hit but never once on a limit...

Thank you

Gregory S. Phillips
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And their reply...

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Thank you for the email. You are certainly very welcome.

To answer your question regarding your stop and limit question, at this point, all stops are executed at the price designated or worst.

However, our limits will only execute at the price designated, and if the market does not touch that price it will be left on hold.

This is an issue that we are looking into on our end as the trading station's technology isn't able to execute limit orders at the price designated or better.

We are looking for a fix for this. Thank you for noticing and we will keep you informed regarding the changes.
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I am tempted to offer them my own services... I was a computer programmer for 25 years, corporate for the last 10 years or so... I'm SURE I could adjust their code to GIVE everyone an extra pip or two on every single limit that is hit... Just exactly like the stop losses execute...

Of course my POINT is that it should be the same in either case... IF the market moves SO FAST that it is IMPOSSIBLE to EVER hit a stop loss without experiencing slippage to your detriment then how is it possible to close limits to the pip every single time with no slippage ever occurring? There should either NEVER be slippage in EITHER case! Or there should ALWAYS be slippage in BOTH cases...

It just 'seems' too convenient that the slippage ONLY works in the favor of the broker... In fact it almost seems like 'theft' to me... Especially when you consider the fact that you are talking, potentially, about millions of trades... It's like they get to add an extra pip or two to the spread, that they already get, on every single trade that hits a stop...

At any rate people/traders keep a close eye on your money... Pay attention where it goes... It doesn't just vanish into cyber-space... Most often it vanishes into your brokers pocket...

Call them on crap... Don't let people/anyone just take your money from you anytime they feel like it...

Greg